This first-ever episode of The Checkout is a special one. We talk to our friend, Mark Riskowitz, Head of Operations at Caraway, one of the fastest-growing DTC brands around today.
Mark Riskowitz, Head of Operations at Caraway
In this episode, Mark tells us how he helps manage supply chain uncertainty and ensures the brand’s growth by dialing their unit economics.
Caraway launched in November 2019 after its founder Jordan Nathan was searching (without success) for non-PTFE or Teflon-coated products. Frustrated at the lack of options, he set out to create his own.
Today, Caraway’s 4-piece, non-toxic, non-stick set of ceramic pots and pans with a playful color palette are the product of that initial frustration.
And the modern design and aesthetics of Caraway products made them instantly popular. This drove the company to raise $5.3M in seed funding to support the fast-paced growth Caraway experienced right from the start.
Now, Mark walks us through the operational side of scaling that growth and the particular pain points Caraway faced. And, as an expert in retail operations, Mark shares his insights on how brands can better manage today’s supply chain disruptions.