Mark Riskowitz Of Caraway: The Ideal Ops Tech Stack For Early-Stage DTC Brands

July 15, 2022
1 minute

Mark Riskowitz, VP of Operations at Caraway, shares his journey setting up the company's operational tech stack before their first product ever launched.

This is the third time we have Mark on the podcast, and this chat is all about the systems that set up DTC ops teams for success.

Caraway is one of the fastest-growing DTC brands around today, selling high-quality, clean home goods that range from sets of pots and pans to table linens. And one of the reasons their success has scaled so well is because of the operational systems Mark set up before they launched their first SKU.

In this episode of The Checkout , Mark walks us through his recommendations for early-stage DTC brands—particularly around allowing flexibility for growth and cleanliness of operational data. At the tail end of the episode, you'll catch Mark walk us through the difference between building a brand and building a business.

Listen in as Mark shares his best practices for how to set up an operational tech stack that allows for increased margins and scalable revenue growth.

Catch the conversation wherever you listen to podcasts (Apple, Spotify, Google Podcasts, and more).

In this episode, we talk about:

  • An overview of Mark's process when he first joined Caraway
  • An inside look at Caraway's operational tech stack 
  • His strategic recommendations for early-stage DTC brands 
  • The difference between a brand and a business—and why it matters

Connect with Mark and the team at Caraway:

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